Play It Again Sports & Ski Seattle Location = SUCKS

It has been nearly 3 years but i’m still smarting over the horrendous customer experience that I had at the Play It Again Sports & Ski store in downtown Seattle (the one by REI’s flagship store).  Every time I drive by their location and see their sign, my blood boils a little–so I figured I’d take the time to write up my experience, in hopes of helping their business to fail!  I’ll keep it short so it doesn’t suck up too much more of my life… I went into the store with my wife and 2 boys ages 9 and … Continue reading Play It Again Sports & Ski Seattle Location = SUCKS

CEO Forest Key On buuteeq Joining The Priceline Group

Editor’s Note: This post originally appeared on the blog of the hospitality digital marketing company, buuteeq, prior to its acquisition by Booking.com in June 2014.  The opinions expressed here are specific to buuteeq, though many of the technology insights remain relevant to customers and admirers of our new business, BookingSuite, a unit of Booking.com. Visit suite.booking.com for our latest thought leadership in the hospitality digital marketing space. Things are about to get a lot more awesome.  On June 10, buuteeq joined forces with The Priceline Group, one of the world’s leading Internet companies and the global leader in online accommodations. This new strategic … Continue reading CEO Forest Key On buuteeq Joining The Priceline Group